Shipping Details
Please allow up to 2 business days from the time an order is placed online for it to be dispatched. Please take into consideration weekends and public holidays.
Shipping times once the item has been dispatched are indicated below.
Currently the Infinity G26 Headphone will only be shipped to Australia, New Zealand, USA, UK and Canada.
All shipping prices indicated below are in AUD. You can refer to: https://www.xe.com/ for currency conversion.
Tracking
Online tracking is available for all orders. This will be on your order confirmation email.
Postage Times
Standard Shipping – Delivery to Metro customers is usually within 10-15 business days
Express Shipping – Delivery to Metro customers is usually within 5-10 days
INTERNATIONAL ORDERS
USA & CANADA
Standard Shipping is a flat rate of $25 Delivery to customers can be 15-20 days
NEW ZEALAND
Standard Shipping is a flat rate of $30 Delivery to customers can be 10-20 days
UK
Standard Shipping is a flat rate of $30 Delivery to customers can be 15-20 days
Please note that due to COVID-19, there may be delays beyond our control, so please be patient.
DUTIES & CHARGES
On the rare occasion, international orders can be subject to additional charges such as taxes and duties that are out of our control. The customs authority of the destined country determines this. We are not responsible for any specific import taxes or duties on goods purchased on this site. We advise you to contact your local customs office for more information.
ORDER QUERIES
Should you have any questions in relation to your order, please email: support@infinityaudio.com.au along with your order number & relevant details.